Looking for a better chat support system than Hotline?

Put an end to your search. Adopt a better and cost effective real-time chat support solution: Fugu

Get a better support software without burning your pockets

Fugu has everything that Hotline offers for amazing customer support but at much lower prices. Unlike Hotline which charges $300 for first 2 agents, Fugu charges only $10 per agent; something all types of businesses can afford.

Engage more customers with automated replies enabled by Fugu chat bots

Do not keep your customers waiting and send automated replies to their messages with Fugu’s real-time chat bots. So, choose Fugu over Hotline to build a loyal customer base and retain your customers.

Why choose Hotline when you can get your own branded version of Fugu

Unlike Hotline, Fugu provides liberty to use the chat solution with your own branding. So, rebrand Fugu and integrate it within your product to provide consistent brand experience to your customers.

MODERN CUSTOMER SUPPORT SOLUTION
FOR YOUR BUSINESS

REAL-TIME CHAT

40% increase in conversions with instant replies from anywhere, anytime

IN-APP MESSENGER

Handle queries through live in-app messaging within your product only

PUSH NOTIFICATIONS

Keep your customers updated on their query status with push notification alerts

MODERN TICKETING SYSTEM

Prioritize and resolve queries there and then with modern ticketing solution

Subscription
Plan Premium Grow
Pricing $20/month for first 2 agents,
$10/agent/month thereafter
$299/month for first 2 agents,
$60/agent/month thereafter
Number of Unique Chat Users Unlimited 25k-100k
30 Days Free Trial
Annual Subscription Save 30%
Customer Service
Free Personal On-Boarding Assistant
Fine-Tuning For Specific Business Needs
Setup Assistance
Live Chat Support
Live Chats
Chat Widget Unbranding
Peer-to-Peer Chat
Multi-Channel Messaging
Group Chats
Rich Messages and Deep-links
Push Notifications
Automated Replies
Saved Responses
Chat Tags
Value Added Offerings
Consolidated Data on Single Interface
Analytics
Settings
Roles and Permissions
Deep Integration with Your Product (Registration /Login /Cart)
Custom Attributes
Mobile Version of Both Chat and Service
Security
SSL Encryption
Hotline API vs Fugu API
Web SDK
iOS SDK
Android SDK

What our clients say

Chinmay Agarwal

Co-Founder, Jugnoo

Fugu has reduced our turnaround time from hours to minutes, as a result we have seen order cancellations reduce by 37%. The improvements provided for increase in number of orders indicating increased customer satisfaction and we now have the ability to form strong relationships with our customers because of simplified connections with the team.

Discover what Fugu can do for you